I will be having issues logging in, exactly exactly what do I need to do?
Because you computer has picked up cookies which may cause our website not to work properly, on your computer if you are having problems logging on to your account, it may be. This can be as a result of our web site being protected.
Decide to try signing away from your web browser and then log straight to your e-mail a prisoner account after you have re-opened your web web browser. If it doesn’t work take to giving your computer or laptop an instant scan for viruses/cookies and then decide to try signing straight back directly into our website once again. If you’re nevertheless having issues, contact our help helpdesk, to help you further
The e-mail we have actually delivered to my receiver had been late/was not delivered, how come this?
The e-mail a prisoner system operates this kind of a real method that as soon as you click “Send”, the message(s) are delivered right to the plumped for location. They’ve been submitted a batch, as soon as daily. They cannot started to us so we forward them on вЂ“ they’re going straight to the jail. Thereafter, we have been nevertheless during the prisons’/officers mercy (as with every communication) just how quickly the communications are provided to the prisoners. Additionally, some establishments don’t deliver e-mails during the week-end or Bank vacations. If you’re mindful that the email messages haven’t been delivered or are delivered later on than 2 business days please contact the help helpdesk